Refund policy

All Sales Are Final

Due to the limited-run and unique nature of Rubber Kitty pieces, all sales are final. We do not accept returns, exchanges, refunds, or order cancellations once an order has been placed.

Please review product descriptions, sizing information, measurements, colors, photos, and other product details carefully before completing your purchase. If you have questions about an item before ordering, please contact us at rubberkittyshop@gmail.com.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item arrives damaged, defective, or you receive an incorrect item, contact us promptly at rubberkittyshop@gmail.com with your order number, a description of the issue, and clear photos of the item and packaging.

We will review the issue and provide an appropriate resolution when warranted.

Shipping Charges

Original shipping charges are non-refundable unless an order was incorrect or damaged due to an error on our part.

Questions

For questions about an order or this policy, contact:

Rubber Kitty
rubberkittyshop@gmail.com

This policy does not limit any rights that cannot legally be excluded under applicable consumer-protection laws.